FAQ
Here is few things you can do before calling service
Q: Maria upper East side Manhattan i am getting message vacuum condenser what to do
A: this what you should read your instruction manual and find out how to clean the cond coil
If this not help call our sub zero specialties 212 933 9469 you must give the machine time to settle
After vacuum the coil 
I include video demonstrated the process some model are different
AFTER 
Q: James Manhattan I am getting ice on the back panel whatcan bethe problem alsothe temperaturethese two low in the refrigerator section it show victim condenser
A: For some reason This system Design To show Vacuum Condenser Every time You have a problem
In New model You can get into The computer Diagnostic Mode And trace The Problem If you get
ice On the back panel In the left corner Behind the vegetable bin It's usually Indication That You have A leak Somewhere In the Seal system Most likely Your evaporator Call our sub zero specialties 212 933 9469
A: in order to make ice you need water and cooling if you freezer temperature is okay the problem can be that you don't get water into the icemaker or the icemakeris not function sometime the problem can be the switches or what pushing the switches like the ice tray make sure you switch on the ice new model should show the word ice on the lcd display.
A: first of all your refrigerator is a baby by working on sub zero refrigerator.that 27 and 30 years old we can rebuild your refrigerator to be like new also most of the part can be change gasket shelf and the front panel once you change the parts that look old your machine going to look like new
most of the mechanical part can be replace by repairing your existing sub zero you save money and time and time you can keep your subs are forever
A: on a sub zero 700 model the condenser coil is on the bottom you have to remove the bottom freezer drawer in order to get to the panel you must remove the panel 4 screws and follow the coil cleaning procedure
see the video by clicking on the TV icon is a different model of the procedure is the same if this procedure not working call Manhattan sub zero specialties
A: .